Privacy policy

NorthWatch, based in Groningen, is responsible for processing personal data as shown in this privacy statement.

Contact information:
[email protected]

Personal data we process:
NorthWatch processes your personal data because you use our services and/or because you provide this information to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Information about your activities on our website
  • Information about your browsing behavior on different websites (for example because this company is part of an advertising network)
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16 years. Therefore, we recommend that parents be involved in their children's online activities to prevent data from being collected about children without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at [email protected] and we will delete this information.

For what purposes and on what legal basis we process personal data
NorthWatch processes your personal data for the following purposes:

  • Processing your payment
  • Being able to call or email you if necessary to perform our services
  • Delivering goods and services to you
  • Analyzing your behavior on the website in order to improve the website and tailor the offering of products and services to your preferences.
  • NorthWatch tracks your browsing behavior on different websites in order to tailor our products and services to your needs.

Automated decision making
NorthWatch does not take responsibility for decisions regarding matters that can have (significant) consequences for individuals based on automated processing. This concerns decisions that are made by computer programs or systems without a human (e.g. an employee of NorthWatch) being involved.

How long we retain personal data
NorthWatch does not retain your personal data longer than necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties
NorthWatch only provides personal data to third parties if necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies or similar techniques that we use
NorthWatch uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. NorthWatch uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.

We have already informed you about these cookies and asked for your permission to place them during your first visit to our website.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete any information that was previously stored through the settings of your browser.

See for an explanation: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Accessing, correcting, or deleting your data
You have the right to view, correct or delete your personal data. Additionally, you have the right to withdraw any consent you may have given for data processing, or to object to the processing of your personal data by NorthWatch. You also have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or to another organization of your choice.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to [email protected].

To ensure that the request for access has been made by you, we ask you to send a copy of your identity document along with the request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

NorthWatch also wants to inform you that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data:
NorthWatch takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have any concerns about the security of your data or if there are indications of misuse, please contact our customer service at [email protected].